Shipping policy

Processing time

Orders are carefully packed and dispatched within 3–5 business days. During busier periods, dispatch may take slightly longer — we’ll always let you know if there’s a delay.

Shipping rates

• Standard shipping: $9.95 flat rate, Australia-wide

• Free shipping on orders over $50

Delivery timeframes

Once dispatched, orders typically arrive within 3–7 business days depending on your location.

Where we ship

Currently, Bamboo de lune ships within Australia only. We hope to offer international shipping in the future — thank you for your patience as we grow.

Tracking

You’ll receive a shipping confirmation with tracking details once your order is on its way.

Questions about your order? Reach out via our Contact page and we’ll be happy to help.